We performed a comparison between Kaseya VSA and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Provides efficient automation."
"Kaseya VSA's best features are auditing and reporting."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The most valuable features of this solution are automation, inventory, and patch management."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The patching is very efficient and we can rely on the alerts that we receive."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"The basic setup is very easy."
"The most valuable feature is the monitoring of virtual machines."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The calculations part is the most valuable."
"Zabbix helps to save time."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"I would like to see improved virtual infrastructure management."
"The deployment process could be better."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"The solution is hard to use at first until you understand how it works."
"The audit and KNM tools could improve."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"They should open an SSH session from the web interface."
"I would like to better be able to monitor Oracle processes."
"The networking monitor is not too easy to work with."
"I would like for this solution to be more cloud-friendly."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"We had some scalability issues with a large number of nodes."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Kaseya VSA is rated 7.6, while Zabbix is rated 8.2. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Quest KACE Systems Management, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM.
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