We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The initial setup was very easy."
"I like being able to dial in and transfer files for updates."
"It is a scalable solution."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"The performance meets our requirements and the stability is good."
"Everything is really good and it works well."
"The product is stable."
"The most valuable feature is the remote application access."
"The most valuable features are the desktop session and desktop virtualization."
"The product saves time."
"The most valuable feature is ease of use."
"The solution is user-friendly and has a good user experience."
"The initial load is terribly slow and often has delays with the login page loading."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"Do not use the technical support."
"There are some screens that are just ugly and difficult to manipulate."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"It is easy to get locked out, which is something that needs to be improved."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Sometimes, the updates break the system."
"It could be made simpler from a management perspective."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Security in the connection between us and our clients' servers is something that can be improved."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"We'd like more granular security control of the desktop services."
"There could be some improvement in the integration of the solution."
"Lacks a notification feature when internet is down."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Kaseya VSA, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
