We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"The most valuable part of this solution is the security features that it offers."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"This solution is our RMM tool and we love the deployment features."
"The most valuable features of this solution are automation, inventory, and patch management."
"Kaseya VSA's best features are auditing and reporting."
"Provides efficient automation."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"It is a scalable solution."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"It's very difficult to update the third-party software on every device."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"Sometimes, the product misinterprets the functionality of a machine."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The agent-based monitoring solution can be improved."
"The stability of the solution is good but it can be improved."
"The product's user interface is an area with certain shortcomings where improvements are required."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"I do not like the antivirus."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"They should provide intermediate device limit options for the users."
"Do not use the technical support."
"There are some screens that are just ugly and difficult to manipulate."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Sometimes it just fails to load."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Pulseway, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Datto Remote Monitoring and Management. See our Kaseya VSA vs. LogMeIn Central report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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