We performed a comparison between ManageEngine OpManager and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"The solution is scalable."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The detections are fine when they work."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"The traffic monitoring and the traffic analysis are great."
"The integration with the firewall monitoring, the security monitoring, is great."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The most valuable features are visibility, real-time, on-demand."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"The licensing for this solution is not straightforward and should be improved."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"The main area for improvement for ManageEngine OpManager is its performance."
"I would like to see more enhancements made to the product."
"Real user and UI monitoring are not practical."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
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ManageEngine OpManager is ranked 13th in Network Monitoring Software with 44 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. ManageEngine OpManager is rated 8.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and SCOM, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our ManageEngine OpManager vs. NETSCOUT nGeniusONE report.
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