We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"In terms of what I found most valuable in One Identity Manager, it's the only product where the workflow and the catalog can be configured on roles or by business people. You don't need to know the technology at all to configure that, so this is the product's biggest advantage as well as its strongest feature. One Identity Manager is also business-oriented and IAM administrator-oriented."
"The solution is a typical, conventional IGA but the tool itself offers many options for customization."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"It's very easy to roll out."
"It is easy to extend the product for custom purposes."
"In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"IdentityIQ's best features are the hassle-free user experience and security."
"Has a great certification module with intuitive options."
"The Certification and Provisioning features are most valuable."
"It is simple and easy to implement."
"It offers a single source of truth. Everything can be handled from one tier."
"One of the most valuable aspects of SailPoint is its open integration interface."
"The solution is very good at the management of the identity lifecycle."
"The Omada support response time has room for improvement."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"Functionality and usability could be improved."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The web GUI can be improved."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"It should be able to give a client version of the product, rather than just a web-portal."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"The solution should come up with a lighter version so people can buy different versions."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"We faced some issues while integrating the solution with a third-party tool."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"I would like to see more Cloud management from this product."
"SailPoint IdentityIQ has a primitive AI engine."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"I think that the onboarding framework could be improved."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. One Identity Manager is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance. See our One Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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