We performed a comparison between Symantec Endpoint Security and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"It's good at detecting signature-based stuff and stopping that."
"It is a stable solution...It is a very scalable solution."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"The most valuable feature is the virus and malware detection capability."
"The fact that it has centralized management is the most valuable feature."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"Speed"
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The solution is very simple and straightforward to use."
"The initial setup is not complex at all. It's very straightforward."
"The Webroot cloud console is very powerful."
"Webroot's tech support is pretty good; they've given me some pointers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution should address emerging threats like SQL injection."
"Intelligence aspects need improvement"
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"This solution needs better compatibility with services and applications."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"The technical support could be a bit better."
"Must push to EXE files to the endpoints."
"Technical support could be more responsive."
"Unified threat management (UTM) integration."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"The solution could improve by providing better ransomware protection."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Webroot Business Endpoint Protection is ranked 35th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Panda Adaptive Defense 360. See our Symantec Endpoint Security vs. Webroot Business Endpoint Protection report.
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