We performed a comparison between Alfabet FastLane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management."The solution has provided us with a view of the truth in terms of our application portfolio."
"Stable and scalable solution."
"Competitive in terms of research"
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The performance is good."
"The program is stable."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The solution is scalable."
"The interface is extremely user-friendly."
"The initial setup is challenging because it relies on information from different stakeholders."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"It could be more user-friendly."
"I would like to see some artificial intelligence incorporated into the management functions."
"The user interface could be more modern."
"The cost could be improved. The solution is quite pricey."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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Alfabet FastLane is ranked 15th in Project Portfolio Management with 1 review while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Alfabet FastLane is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Alfabet FastLane writes "A clear view for managing portfolio growth, governance, and cost drivers or containment". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Alfabet FastLane is most compared with Alfabet IT Planning & Portfolio Management, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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