We performed a comparison between Apache Guacamole and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The most valuable feature of TeamViewer is its ease of use."
"This solution is straightforward to use."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"TeamViewer is stable."
"The most valuable feature has been the ability to give control to others for support purposes."
"This is a unique solution that is very easy to install."
"The solution's USB redirection could be improved."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"The solution could have better scalability."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"The product can sometimes crash."
"Sometimes it lags."
Apache Guacamole is ranked 20th in Remote Access with 1 review while TeamViewer is ranked 1st in Remote Access with 85 reviews. Apache Guacamole is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM), whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.