Asana vs ServiceNow Strategic Portfolio Management comparison

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Asana Logo
5,365 views|3,842 comparisons
88% willing to recommend
ServiceNow Logo
2,104 views|1,490 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Asana and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Asana vs. ServiceNow Strategic Portfolio Management Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments.""What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility.""Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress.""The tool has a lot of integrations.""This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily.""The most valuable feature of the solution is its project management tracking systems.""Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features.""The most valuable feature of Asana is the ease of navigation."

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"Competitive in terms of research""The technical support is pretty good. ServiceNow has consistently provided excellent assistance.""Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.""The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The most valuable feature of ServiceNow Strategic Portfolio Management is incident management.""The interface is extremely user-friendly.""The resource manager is useful.""As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."

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Cons
"Having a quick way to do video inside the platform or video communication could be very handy.""I rate the support from Asana a four out of five.""You need to have an action plan, otherwise, it won't be as effective.""The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile.""We tried, but we haven't been successful with it. If people don't have the training, it is not easy to use. You need to make sure that the people are trained to use the system. They can provide more resources in the form of webcasts and videos that people can use to train themselves and understand how to use it.""For large teams, scalability should be improved.""A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created.""There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."

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"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs.""The price is too high.""The product does not give us the freedom to capture all the instances, test cases, and evidence.""The user interface could be more modern.""The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform.""The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects.""The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""It could be more user-friendly."

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Pricing and Cost Advice
  • "The price of this solution makes it quite accessible, and the plans fit my budget."
  • "Asana has two different types of structures: company vs workspace. Company is really best if all the users you plan to assign work to are all internal (have the same corporate domain in their user ID email address). Once one person signs up (even for a free account) with a corporate email address, Asana will automatically relate that person to that company, if it already exists. If you plan to use it for external collaboration as well as internal, then creating a workspace is a better approach."
  • "It has a free version."
  • "There is a free version of Asana, but we use the paid version to receive all the features we want. The overall price is reasonable."
  • "Its price is fair. Its licensing cost is cheaper than Microsoft Project. I would rate it a two out of five in terms of pricing."
  • "For what it brings to the table, I think Asana is fairly affordable. I would like to see the portfolio feature in our pricing plan, but other than that, it's definitely pretty good."
  • "We're on the business tier, which is $25 a month if you're on an annual contract. It's $31 if you're on a month-to-month contract. In my experience, there are no hidden costs with Asana. I know Smartsheet has these add-ons that you can buy, which is an additional cost, but Asana doesn't have any add-ons that I know of. When you're trying to scale the product and want to add users, you have to do it in buckets of five. This is also something to consider."
  • "This solution is reasonably priced."
  • More Asana Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's user interface is very good.
    Top Answer:Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.
    Top Answer:We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network… more »
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help… more »
    Ranking
    Views
    5,365
    Comparisons
    3,842
    Reviews
    18
    Average Words per Review
    471
    Rating
    8.4
    Views
    2,104
    Comparisons
    1,490
    Reviews
    14
    Average Words per Review
    560
    Rating
    7.9
    Comparisons
    Also Known As
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.

    Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.

    Asana is available in English, French, Spanish, German, and Portuguese.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Non Profit13%
    Computer Software Company13%
    Legal Firm13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company7%
    Financial Services Firm4%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Computer Software Company10%
    Government10%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise18%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise55%
    Large Enterprise31%
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Asana vs. ServiceNow Strategic Portfolio Management
    May 2024
    Find out what your peers are saying about Asana vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Asana is ranked 3rd in Project Management Software with 43 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Asana is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Asana writes "Extremely stable, user-friendly, and easy to navigate". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Bitrix24, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Adobe Workfront. See our Asana vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.