We performed a comparison between BMC TrueSight Operations Management and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management offers advanced features such as proactive monitoring, an event management tool, and Helix Innovation Studio, in addition to a consolidated dashboard, making it the preferred solution. Although Broadcom DX is easy to deploy and offers code-level visibility, it lacks integration between tools, has performance issues, and needs improvement in support and compatibility. BMC TrueSight Operations Management also has a transparent licensing model, unlike Broadcom DX, which has a monthly licensing fee that some users find expensive.
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The initial setup of BMC TrueSight Operations Management was easy."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"Helps the development team to fine-tune and proactively manage the application."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"The initial setup is straightforward."
"The time it takes to track problems in applications is the most valuable return that we have from this solution."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"BMC TrueSight Operations Management could improve the reporting."
"The pricing could be better."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution could improve its price."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"BMC's online documentation is often incorrect or incomplete."
"The technical support is very poor."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"The upcoming changes for the deployment process of the agent will help a lot, in that others have gotten to that point first."
"The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"Documentation needs to be centralized."
"Java Console uses too much memory."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 50 reviews while Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews. BMC TrueSight Operations Management is rated 8.2, while Broadcom DX Application Performance Management is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications and New Relic. See our BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management report.
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