We performed a comparison between New Relic and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic emerges as the preferred choice over Broadcom DX APM due to its versatile features, accurate alerts, better UI, simpler setup process, and more reasonable pricing. While both products have mixed reviews on customer support, New Relic has a wider range of positive feedback. Some users find Broadcom DX APM to be expensive compared to New Relic.
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"The triage can find the root cause for pent up issues."
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"For the most part, we run constantly without any issue at this point because of APM."
"The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall."
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"It is stable and scalable."
"It allows the restriction of privileges and control of users."
"It offers helpful user metrics so we can learn more about the user experience."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The product allows the developer to see the actual problems in the applications."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"Dashboards need to be improved in order to make them self-explanatory."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Lacks some integration between all the tools."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"Support could be much better."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution should include more detailed reports for SQL database requests."
"I haven't come across any features that are lacking."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Broadcom DX Application Performance Management is rated 8.0, while New Relic is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications and BMC TrueSight Operations Management, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Broadcom DX Application Performance Management vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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AppDynamics, New Relic & CA Technologies?
It all depends on the problems you want to solve. They all have their strengths. CA is long in the tooth (old) and with NetQoS has new life being pushed into it, but making it all fit is a challenge. Also with CA you may have to open up the applications to add some other custom monitoring of application package names/methods if you want more detail than out of the box.
Understanding the full flow of a transaction when it talks to other transactions was our key to understanding why we had issues. The Riverbed family of products enabled that for us but even that required work on our part to further decode the MQ traffic better than they did. It went into the MQ Black box, and came out, but did not reveal what happened inside the box. There were requests inside the box that went elsewhere. Those had not been picked up with the tool.
Cons for all of them are that they only sample transactions and can't follow a single user from their device all the way through to the backend database or mainframe. Best using dynaTrace if you want true 100% end to end monitoring.
Saluting Mike, Richard for your sound advice!
Henry
I have found Dynatrace to be much better. It integrates with more tools than any of the 3 listed above.
From my experience with CA Wily, it's more expensive and requires a long implementation, it is also less flexible.
We did not consider New Relic because we did not want to have our sensitive data hosted in the cloud. Not acceptable in our business.
AppDynamics offered a short implementation time, immediate satisfaction and only required fine-tuning afterwards. Also the pricing was lower then CA Wily.
All three are good tools for monitoring web application transactions. Of course, CA has a much broader set of capabilities than the other two - can monitor networks, servers, databases, etc. AppDynamics provides a product that you can use in-house. NewRelic is only a SaaS offering. Which of these is best for you - depends on what you need. If you already have CA deployed, you are probably looking at just web transaction monitoring then. AppDynamics and NewRelic are more current in this area than CA Wily.