We compared Check Point Harmony Email and Collaboration and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The product's scalability is good."
"The basic features are okay and I'm satisfied with the Defender."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It is fast and has a very simple, easy integration."
"The product is reliable and sturdy."
"In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication."
"Getting reports and finding threats in the console is easy."
"The anti-phishing feature is the solution's best feature."
"The dashboard provides information to investigate more about malicious activity and blocked emails."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"It is mostly stable."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The interface is really good."
"The integration capability of the solution is good."
"The technical support is good."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The custom alerts have to improve a lot."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"There is room for improvement with the UI."
"Several simulation options are available within 365, and the phishing simulation could be better."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The implementation could definitely be better."
"We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus."
"I would love it if they would do some work on the Postgres definition on the back-end."
"There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
"At this time, the two-factor authentication does not work for Active Directory."
"Support can be a bit quicker in helping the customer."
"They could help us be integrating features with solutions from third parties."
"Some undefined threats can bypass the security system when there is a networking failure in the organization."
"They need to adjust the spam filtering and make it stronger."
"It is a bit expensive than the market price."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The patch management could improve in Trend Micro Email Security."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Check Point Harmony Email & Collaboration vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.