We performed a comparison between Microsoft Azure App Service and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Enroll in some kind of formal training, not from Microsoft, but from a partner, and keep up with the change because the Azure platform changes a lot."
"One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
"It allows you to host your App Service on Azure and provides the ability to bypass online."
"It is the best because it's easy to use, and there's a plan for every type of workload."
"The product is scalable."
"The most valuable feature is that it's an ideal solution when it comes to lifting and shifting monolithic applications from on-premises to Azure Cloud. It allows for a quick shift into the cloud without having to analyze and design very specific infrastructure and services for monolithic applications hosted primarily on-premises. Let's say that the team does not want to really redesign monoliths in a microservices-based application and that they want to make a quick move towards adopting the cloud tech stack. Then, Microsoft Azure App Service is probably the best option."
"Debugging using Application Insights is a valuable feature."
"Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
"The incident management has been the most useful feature for us."
"It is a stable solution...It is a scalable solution."
"The integration with other tools is pretty good."
"The solution is very comprehensive."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"The tool is generally easy to use, making it a very user-friendly product."
"The initial setup is very straightforward."
"Scalability-wise, it is a very good solution."
"It would be fantastic if Microsoft morphed after my exit service, removing it from subscriptions and moving it to different regions, especially for that service."
"The solution is somewhat expensive."
"There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution."
"Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage."
"Microsoft Azure App Service has a lot of complexity because there are a lot of options and functionality. It is simple to become confused, there are many technical elements to learn before you can utilize the solution. If they could make the solution easier to use it would be a benefit."
"In terms of improvement, the technical support could be better."
"Limited integration is an area for improvement in Microsoft Azure App Service. Another area for improvement in the platform is multi-language support."
"If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"ServiceNow Now Platform's technical support needs to improve."
"The solution’s AI and NLP features could be improved."
"This platform is used more by large companies because it is a little bit expensive."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The price is a bit high and can be a bit of a barrier for some customers."
"ServiceNow Now Platform's automation process needs improvement."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Microsoft Azure App Service is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Pega BPM and Ionic, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and GitHub CoPilot. See our Microsoft Azure App Service vs. ServiceNow Now Platform report.
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