We performed a comparison between Microsoft Remote Desktop Service and Vmware Workspace ONE based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.
Comparison of Results: Based on these parameters, Microsoft Remote Desktop Service seems to be the superior solution. Vmware Workspace ONE’s inability to integrate with Microsoft solutions and high cost seem to make Microsoft Remote Desktop Service a better choice.
"It is a stable product."
"You can scale the product."
"It's scalable enough for our needs and very reliable."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"Everything is really good and it works well."
"It's almost an out of the box function once you have installed the other components."
"The solution is user-friendly and has a good user experience."
"The installation is straightforward."
"The most valuable feature of this solution is the tracking of the devices."
"It's a tool that can be managed in various departments."
"From a remote management perspective, I like the management and the inventory."
"The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility."
"The most valuable feature of VMware Workspace ONE is its reliability."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"The Identity component of this solution is its most valuable feature."
"VMware Workspace ONE has been stable so far."
"There is a limitation on the number of concurrent users."
"We had some instability during the implementation process. This has since been resolved."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"The user interface needs improvement."
"Sometimes, the updates break the system."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Security in the connection between us and our clients' servers is something that can be improved."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The technical support could be improved."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"They need a more flexible pricing model."
"I would like to see some integration with native Microsoft products such as Anti-value."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and Citrix Endpoint Management.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.