We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"Current version of the solution is fairly stable."
"There are a lot of predefined reports. We can attach additional reports for users, like who worked on what defect and when, as well as what is the status of the release compared to the previous release. It is really endless. All the data is really linked together. Then, if all the data is linked together, there is an option to prepare reports out of it. We are very impressed with its reporting capabilities."
"People really how easy it is to customize. In some previous tools, that has been very limited, or you had to know how to write code to do some of the customizations, or it was very confusing. Going back to the user interface, they've made the customization of the tool, the workspace settings, very easy for people to figure out and use."
"The way testing is closely tied into the product Backlog has made it more intuitive, or easier to manage the relationship between building out an application and testing it. In other tools, that is more segregated. The way it's designed in Octane, people have said it makes more sense to them, and that it's easier for them to understand their data and to maintain and test their solutions."
"The interface is user-friendly."
"We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
"The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack."
"The PPM module is an excellent service."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"We like the status report feature. It is something really valuable."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The solution is scalable."
"The elements in filtering need to be improved, meaning the number of filters I can use in widgets or in the grid views in parallel. There's a limitation which bothers a lot of our users. Filtering in text, or having a complex filter is limited. In a given field, for example, I can use a filter only once. I cannot say, 'Include the values 1, 2, and 3, and exclude value 17.' This is not possible but we have requested it often."
"Development of extensions or connections to GitHub actions could be better. Better integration with Azure DevOps would also help."
"Currently, Micro Focus ALM Octane is considered an old-world tool in the industry and lacks the perception of being a new-age tool among its customers."
"The reporting needs to be improved and allow for customization. I want to build my own widgets, but I don't want to use the ones already in the system. I want to build mine from scratch."
"We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday."
"The reporting is lacking from a requirements matrix and a traceability perspective."
"There is an opportunity for them to do a little more with the dashboarding. We still feel that HPE Quality Center/HPE ALM reporting is very powerful. We talked with R&D, and there are some things on their roadmap, but at the same time, their strategy is to connect Octane with visualization tools such as Power BI."
"Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."
"Dashboard interface is limited functionally and not very user friendly"
"The cost could be improved. The solution is quite pricey."
"The user interface could be more modern."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The solution needs a few things in terms of resource management."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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