We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"Fast prototyping."
"The most valuable features of the solution are case management, routing, and low-code environment."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The case management functionality of this solution has been most valuable."
"The most valuable feature is the situational layer cake."
"The robotic process automation has increased the confidence of business users."
"I like the collaboration and the real-time aspects of it."
"Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization."
"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The most valuable feature for me is usability."
"I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"It needs more integration with other platforms."
"They need to support the solution better, at this time the company does not have enough support."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The licensing cost is very high."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"The workflow automation can be slow, so there is room for improvement there."
"There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare"
"The user administration, the user-group administration, and the license models need improvement."
"The price can be made cheaper."
"I would like to be able to link a single word within a textual description directly to the glossary."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
"Customized reporting can be improved to make this a more versatile tool."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"SAP Signavio Process Manager needs better automatic rendering of data."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and GitHub CoPilot, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Bizagi. See our Pega BPM vs. SAP Signavio Process Manager report.
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