We performed a comparison between Rally Software and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single source of truth, and it handles it all flawlessly."
"The most valuable feature is actually creating a field within there for architectural review. So when teams are struggling or have questions on the architecture or strategy that they take, they can actually flag that particular story, release, or project. Those can then be reviewed by the architecture team and the teams actually get additional information on how to course-correct, build on the architecture that we're trying to build throughout the organization, and get over road blocks much quicker."
"If teams are tracking correctly and entering their information correctly, it's really easy to see where you're at, within your release, and whether you're on track or not."
"Rally Software provides the capability to accurately estimate the time required for building large software projects, which can be challenging to predict...Rally Software enables us to schedule tasks better, allocate resources, and meet project deadlines."
"The visibility it brings to the plan, the ability to capture tasks, and trace them all the way through the life cycle. Providing that visibility helps both me and the team, or teams, to be able to understand where we are in the development process."
"We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work."
"The most valuable features of Rally Software are the executive dashboards, ease of use, and many other features. They have encapsulated everything that a GI can do, such as monitoring, maintaining, and then releasing. It's continuous integration and development."
"It's designed around Agile, so it has all of the pieces that match up with the process."
"The solution is scalable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The resource manager is useful."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"Stable and scalable solution."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"It could improve by being self-organizing: user stories, different hierarchies, and different perspectives. Not just as a single hierarchical structure, but something that can be multidimensional."
"I would like to see more Kanban support. As it stands, it doesn't seem to have the features or the layouts that the teams really need to be able to execute their tasks. It almost tries to force you into more of a Scrum style."
"I'd like the ability to customize reports without having to incur Professional Services, or having to write my own code GitHub and then implement that as a custom report. That's untenable. It's not sustainable."
"Customization features may not be exposed or unavailable, so people may be looking for them. So, customization is an area people have told me is more desirable."
"There are few customisation options. For instance, the workflow for story cards cannot be changed out of the box from the standard (Defined, In-Progress, Completed and Accepted)."
"I would like for workspace admins to be able to hide projects in the Project Picker and not lose any historical data; make them invisible to certain users, visible to certain users, depending on permission sets. That would be lovely."
"We want Rally to generate OKRs, to allow teams to record the OKRs, and then the OKRs can be mapped to the epics and there is organizational alignment."
"I wish there was a view, like the Kanban view, where you could see the parent, and see all the children visually, so you could drag and drop where you want it to go. Something like that might help."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The solution needs a few things in terms of resource management."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The user interface could be more modern."
"The cost could be improved. The solution is quite pricey."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The product comes with little options out of the box."
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Rally Software is ranked 6th in Enterprise Agile Planning Tools with 116 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Rally Software is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Rally Software writes "Good discussion and note-taking capabilities but hard to track the changes". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and Polarion ALM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Rally Software vs. ServiceNow Strategic Portfolio Management report.
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