We performed a comparison between SailPoint IdentityIQ and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The customer success and support teams have been crucial."
"Omada offers a technical solution that addresses both our needs."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"Provides good authorization and authentication system functionality."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"We like the integration with other systems."
"Provisioning in multiple environments."
"The compliance features are the most valuable features."
"It significantly reduces the workload for certification processes."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The scalability potential is there if a company needs to expand."
"It's a very useful tool that has improved our client's security, from day one."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Streamlines user access, consolidates applications."
"Word mining and risk campaigns are the most valuable features of this solution."
"It is easy to use, and does not requires an extensive programming or development background."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"If I had to name one thing, it would be the user interface (UI)."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The reporting on the warehouse data and the import process both have room for improvement."
"Functionality and usability could be improved."
"SailPoint IdentityIQ has a primitive AI engine."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"I would like for the next release to have a more user-friendly interface."
"They should lower the price and technical support should be better."
"The connectors are far too manual. This needs to be automated a bit."
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The support from Symantec Identity Governance and Administration could improve."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Provisioning has a dependency on Windows."
"The product works slowly while accessing cloud-native solutions."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The reporting functions."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager, Cisco ISE (Identity Services Engine) and BeyondTrust Endpoint Privilege Management. See our SailPoint IdentityIQ vs. Symantec Identity Governance and Administration report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I checked with a colleague who has more “hands-on” experience, here is his response:
If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?