We performed a comparison between Salesforce Sales Cloud and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."It is nice to have the install base information at your fingertips when you look up a company."
"The dashboards and dashboard customization are great."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"Salesforce Sales Cloud is very user-friendly, and simple to create dashboards and extract the reports. Additionally, it integrates well with other applications."
"The user interface is pretty simple."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc."
"Stability-wise, it's really good. When it comes to backend automation, it's amazing."
"The most valuable feature of Studio is the ease of use for developers who do not have a technical background."
"It is the most suitable tool for big beginners in RPA. It is simple to manipulate. I found it comfortable because it has ML, AI, and OCR. It is great."
"UiPath's most valuable features are the UI library and object repository, which speed up the development."
"UiPath has freed time for our employees. With the shipping label robot, for example, we basically replaced two jobs and now they're able to do other things. They can take on other more vital responsibilities."
"A lot of our back-office business is driven around emails right now, and there's no automation whatsoever around any of that at the moment. That's where we're really looking to go."
"The queue feature is the most interesting to me because it allows us to work on a list of tasks in parallel on several robots."
"In the dynamic world of DeFi, where integrated financial processes and smart contracts are the norm, UiPath's workflow automation capabilities provide us with a valuable advantage."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"The solution is secure. However, they could always improve on security."
"The built-in functionality is a little dated."
"Salesforce is a powerful tool and you need specialists to create or to develop new functionalities. It is a difficult platform to learn to manage and you need years to know the whole product."
"One aspect I find challenging with Salesforce Sales Cloud is its forecasting feature. While it's useful for analyzing sales data and predicting future revenue, I've encountered instances where the outcomes weren't as perfect as expected."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"Amount of storage provided is limited."
"Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."
"The area that must improve is while releasing a new version, it must be capable of running the bots developed in the older version."
"The combination of Orchestrator and Studio is a bit on the higher side, price-wise, for some companies."
"As things become more and more data-heavy and accessing other people's products and managing things, like obtaining the data through APIs, it feels like there could be a lot more for them to do, to make interacting with data or manipulating simple things like text strings. You need quite a strong development background or a reasonable level of understanding to achieve that. I think that could be made a little bit more achievable."
"UiPath could add more interactive features that enable you to explore and design processes from scratch. There should be more features that support the digital transformation process from the design phase. In the current data panel, you need to start with a process that's already in place."
"UiPath would be improved by integrating AI."
"When we have to capture some text from our invoices and from our notes and do some manual work, sometimes the tool doesn't extract the data in a precise way."
"My team has just been learning UiPath for the past three to four months, and they are still hitting a wall in certain areas that they have to dig out of."
Salesforce Sales Cloud is ranked 2nd in CRM with 101 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 765 reviews. Salesforce Sales Cloud is rated 8.4, while UiPath is rated 8.8. The top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Sales Creatio, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation.
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