We compared LeanIX and Ardoq based on our user's reviews in 4 parameters. After reading all of the collected data, you can find our conclusion below.
Users find LeanIX to be more cost-effective, with a straightforward setup process and flexible licensing options. They appreciate its robust reporting capabilities and integrations, however, they desire a more intuitive user interface and better integration with third-party tools. Users value Ardoq's flexible data modeling and collaborative features yet seek better integration with other software applications and more customizable reporting options. Ardoq's excellent customer support is consistently praised, while LeanIX's customer service is also commended for its responsiveness and expertise. LeanIX excels in pricing transparency and support, while Ardoq stands out in flexibility and collaboration.
Features: LeanIX stands out for its robust reporting capabilities, customizable data structures, and integrations with other tools, providing detailed insights and improving efficiency. Ardoq offers flexibility in data modeling, collaboration features, and an intuitive interface for non-technical users.
Pricing and ROI: LeanIX offers a cost-effective setup process with transparent pricing and flexible licensing options. Users appreciate the value they receive from the pricing structure and the support provided by the team. Ardoq also offers competitive pricing with reasonable setup costs and flexible licensing options. LeanIX excels in identifying redundant systems, resource allocation, and streamlining processes, leading to substantial efficiency and cost savings. Ardoq focuses on an intuitive interface, customizable features, and workflow streamlining, contributing positively to organizational success.
Room for Improvement: LeanIX users have mentioned the need for a more intuitive user interface, better integration with third-party tools, improved reporting capabilities, faster performance, and fewer glitches. Ardoq users are seeking better software integration, customizable reporting options, enhanced training resources, and improved customer support responsiveness.
Deployment and Customer Support: LeanIX has a user-friendly, quick setup process that can be completed by a small team in approximately three days. Ardoq has a more complex setup that can be challenging, with options for specific cloud deployment models such as AWS and Azure. LeanIX excels in providing exceptional technical assistance and fostering collaborative engagement between departments, featuring dedicated success managers. Ardoq, on the other hand, offers efficient internal support and extended paid assistance options, earning praise from customers.
The summary above is based on 14 interviews we conducted recently with LeanIX and Ardoq users. To access the review's full transcripts, download our report.
"The most valuable feature would be application portfolio management, which is where they came from, but over time, they have got artificial intelligence. They built up a very good repository. If I identify a system by name, from historical information, oftentimes, they can tell me that this is deployed with this number of CPUs and they can give me a really good profile of the application for me to put it into a change management database with very little effort."
"I like the tool’s integration and maps."
"I like LeanIX's ease of use in general."
"Interfaces well with downstream systems of data."
"For the reporting capabilities, LeanIX provides dashboards for different levels, including CXO dashboards. There are plenty of dashboards for reporting."
"One of the product's most valuable features is its ability to configure hardware devices."
"The ability to import data and generate reports from it. That's where its power lies."
"The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
"Scalability as a standalone system is good, given the information that has been described inside Ardoq. But not the scalability as a third-party system or with integration with other systems. Because in this direction, the scalability is about zero for Ardoq."
"The training environment wasn't very intuitive, but maybe with more use, it will get better."
"They could include a combination of LeanIX and some modeling extensions."
"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer."
"The whole integration architecture view of interfaces/data exchange could be improved."
"It's hard to predict the pricing of the system."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct."
"The solution uses Gartner's time-based framework for application rationalization. One more thing that you can consider is having some add-on frameworks for the same, not just Gartner."
"Not a ten because you always have that gap between complexity and easy to use. And the more complex the tool becomes, the more difficult it is to get the usability."
Ardoq is ranked 11th in Enterprise Architecture Management with 2 reviews while LeanIX is ranked 1st in Enterprise Architecture Management with 17 reviews. Ardoq is rated 7.6, while LeanIX is rated 8.6. The top reviewer of Ardoq writes "Provides stable performance and scalability but not intuitive for data modeling". On the other hand, the top reviewer of LeanIX writes "Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention". Ardoq is most compared with Sparx Systems Enterprise Architect, BiZZdesign HoriZZon, MEGA HOPEX, OrbusInfinity and ADOIT, whereas LeanIX is most compared with ServiceNow, Sparx Systems Enterprise Architect, MEGA HOPEX, ADOIT and Alfabet Enterprise Architecture Management. See our Ardoq vs. LeanIX report.
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We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
