We performed a comparison between BigFix and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most valuable feature is the analysis, because of the beta structure."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The solution was relatively easy to deploy."
"It is user-friendly."
"Software distribution and patch management are the most valuable."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The most valuable features are patch management, software installation, and asset management."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"What I like most is that it is a powerful solution."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The product's initial setup phase has very simple steps."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not user-friendly."
"The only minor concern is occasional interference with desired programs."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"We need a much better multi-tenant option."
"The product lacks AI, ML, and IIT."
"I'm looking for them to make big web UI improvements."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The solution’s stability could be improved."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution's integration with other tools is slow."
"The product's price is an area of concern where improvements are required."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Jamf Protect is ranked 32nd in Endpoint Protection Platform (EPP) with 7 reviews. BigFix is rated 8.6, while Jamf Protect is rated 9.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks. See our BigFix vs. Jamf Protect report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.