We performed a comparison between BigFix and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."I get alerts when scripts are detected in the environment."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"We've had no issues with stability."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Software distribution and patch management are the most valuable."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The initial setup is pretty straightforward. It's not complex at all."
"Flexible dashboard with the availability of widgets."
"The most valuable features of the solution are its grouping scripts and event focus."
"It's a very good product overall."
"It is stable."
"You can create an application topology that shows relationships between different components."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The most valuable feature is its ability to integrate with everything."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We find the solution to be a bit expensive."
"We'd like to see more one-to-one product presentations for the distribution channels."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The reporting and dashboard parts have room for improvement."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"pology-based event correlation does not work well with NNM events."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The setup process can get a little bit complex."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BigFix is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server.
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