We performed a comparison between Citrix Virtual Apps and Desktops and Teamviewer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Since Citrix appears to be more difficult to deploy, Teamviewer ultimately wins out in this comparison.
"Stable product with straightforward setup."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"For our company's customers, I feel that the product is stable."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
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"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"TeamViewer is a scalable solution."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"It's very easy to set up."
"The solution is very stable. We've never had a problem with it."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"There are a lot of shortfalls with supporting printing over XenApp."
"The solution's technical support is not so good."
"Tech support can be slow if you do not receive help from the US representatives."
"Using the app layering feature can be quite difficult and cumbersome."
"The user profiles could use some improvement."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"The product can sometimes crash."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"I would like to see TeamViewer support multiple platforms."
"The support could improve their speed."
"The business interface is clunky and not well-documented."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and OpenText Exceed TurboX, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Zoom. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer report.
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