CylancePROTECT vs Symantec Endpoint Security comparison

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Executive Summary

We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylancePROTECT vs. Symantec Endpoint Security Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture.""The solution was relatively easy to deploy.""Ability to get forensics details and also memory exfiltration.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The price is low and quite competitive with others.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""The setup is pretty simple.""NGAV and EDR features are outstanding."

More Fortinet FortiEDR Pros →

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well.""The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence.""The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it.""You can manage all the threats and everything from a centralized dashboard.""On the management side, we liked the way it displays things.""I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.""Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.""The solution is stable."

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"Some of the features that were important were a built-in firewall and device control.""The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good.""The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple.""Can detect and prevent attacks that are exploring common software vulnerabilities.""It's good for large organizations. It's able to handle a lot of users.""The solution's application control feature is very, very powerful.""The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard.""The IPS function (with no firewall needed to be installed in the SEP client) is quite good."

More Symantec Endpoint Security Pros →

Cons
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""Making the portal mobile friendly would be helpful when I am out of office.""FortiEDR can be improved by providing more detailed reporting.""The solution is not stable.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The solution is not user-friendly.""The dashboard isn't easy to access and manage.""The support needs improvement."

More Fortinet FortiEDR Cons →

"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment.""Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal.""The security scripting needs improvement. It needs deeper security for scripting.""The initial deployment was quite complicated.""The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement.""The company that sells us the licenses sometimes doesn't know how to do certain things.""The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""It is hard to manage."

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"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with.""This solution needs better compatibility with services and applications.""Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting.""My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction.""I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers.""The enterprise edition does not report attacks on external devices.""Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.""The detection and response can always be improved."

More Symantec Endpoint Security Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

  • "I’d say SEP deserves the money."
  • "Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
  • "What we have paid for this product is good value for the work and the services that they are providing to us."
  • "Licensing is per user. Therefore, it makes it easy to do licensing."
  • "It is the better product, even if it is a little on the higher side."
  • "It's not cheap."
  • "Pricing and licensing are important to us when choosing a product."
  • "Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
  • More Symantec Endpoint Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary… more »
    Top Answer:The product has a yearly subscription. I rate the product’s pricing a five out of ten, where one is cheap, and ten is… more »
    Top Answer:The solution should implement AI in the product. The main purpose of CylancePROTECT is to prevent infections on our… more »
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:Symantec have everything – documentation, videos, data sheets.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Blackberry Protect
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

    The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company22%
    Financial Services Firm11%
    Security Firm11%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company8%
    University5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm11%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise15%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business67%
    Midsize Enterprise10%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise52%
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    Buyer's Guide
    CylancePROTECT vs. Symantec Endpoint Security
    May 2024
    Find out what your peers are saying about CylancePROTECT vs. Symantec Endpoint Security and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. Symantec Endpoint Security report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.