We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The setup is pretty simple."
"NGAV and EDR features are outstanding."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"You can manage all the threats and everything from a centralized dashboard."
"On the management side, we liked the way it displays things."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The solution is stable."
"Some of the features that were important were a built-in firewall and device control."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"Can detect and prevent attacks that are exploring common software vulnerabilities."
"It's good for large organizations. It's able to handle a lot of users."
"The solution's application control feature is very, very powerful."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution is not user-friendly."
"The dashboard isn't easy to access and manage."
"The support needs improvement."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The security scripting needs improvement. It needs deeper security for scripting."
"The initial deployment was quite complicated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"It is hard to manage."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"This solution needs better compatibility with services and applications."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"The enterprise edition does not report attacks on external devices."
"Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product."
"The detection and response can always be improved."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. Symantec Endpoint Security report.
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