We performed a comparison between Jamf Protect and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The tool's tech support is helpful and efficient. It also has an active community."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"The solution is stable."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"I feel that the initial setup was straightforward and not complex."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"It is a scalable solution...The initial setup was straightforward."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not user-friendly."
"We find the solution to be a bit expensive."
"The product's price is an area of concern where improvements are required."
"The solution’s stability could be improved."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"Jamf Protect needs to improve its pricing."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
"The UI interface needs improvement. The management needs further work in future versions."
"The feature set for the firewall needs improvement."
"The tech support communicates, but it's just not with movement."
"The endpoint machines need improvement."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"I would personally give the tech support a rating of seven out of ten."
Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. Jamf Protect is rated 9.4, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks and BigFix, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Jamf Protect vs. VMware Carbon Black Endpoint report.
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