We performed a comparison between KiSSFLOW and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The most valuable feature is the performance."
"I like the forms which help us to get information."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The support team responds fast."
"The best thing about Kissflow is its user-friendliness."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The queue management of the solution is its most valuable aspect."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"The reporting tools are very solid."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"There is a lag in the delay between API calls."
"There is room for improvement in terms of stability."
"One area where I believe Kissflow can be improved is customization."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"KiSSFLOW needs to improve its integration."
"The integration between forms should be made easier."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews. KiSSFLOW is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our KiSSFLOW vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
