We performed a comparison between LogMeIn Pro and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to remote access my computer means I can work at night from my house."
"This is a very reliable product and I've never had it crash."
"I can login to my office computer, go into all of my software, and work from a remote location."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"This is a unique solution that is very easy to install."
"This solution is straightforward to use."
"The product allows easy access to any system in case of any issues."
"TeamViewer is fast and easy to manipulate."
"The most valuable feature has been the ability to give control to others for support purposes."
"TeamViewer is a scalable solution."
"The implementation process is simple."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"Remote Access for external and internal customers."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"A feature that they could add is chat with sound to talk."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"I'm not sure if they provide good quality audio alongside screensharing."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"The stability of TeamViewer is good, but it could be better."
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. LogMeIn Pro is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central and BeyondTrust Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our LogMeIn Pro vs. TeamViewer report.
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