We compared Nagios Core and New Relic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity. New Relic offers reliable monitoring capabilities and advanced traceability features.
Room for Improvement: Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process. New Relic could improve by simplifying server removal and offering more detailed troubleshooting information. Reviewers also said the user experience could be smoother and that the documentation should be more detailed.
Service and Support: Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base. Some New Relic customers commended the prompt and knowledgeable support, while others expressed dissatisfaction with slow response times and delayed resolutions.
Ease of Deployment: Nagios Core's setup is generally seen as well-documented and straightforward. New Relic's setup is perceived as relatively easy, and professional services are available if needed.
Pricing: Nagios Core is free, but users may incur costs for installation and configuration. New Relic's pricing is considered a pain point for many customers, but others said it is reasonable for the features provided. There are additional costs for extra features and historical information.
ROI: Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution. Some New Relic users reported a positive return on investment, but others were uncertain or have not observed any ROI.
Comparison Results: Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough. New Relic is praised for its robust monitoring capabilities, stellar customer service, and painless setup, but some users say the solution is too pricey and that the user experience could be better.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We mostly use Nagios Core to integrate with Python and Bash Script."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"The application performance monitoring feature is valuable."
"Key features include the GUI interface, its notification capabilities, and the real-time reporting."
"The solution is quite efficient."
"Nagios Core is stable."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"We use the product to monitor server applications."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The stability of New Relic APM is very good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It is stable and scalable."
"The product allows the developer to see the actual problems in the applications."
"It does everything we wanted it to do."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The monitoring so far has been good and we are happy with it."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"I would like to see a sensor that shows the traffic of a user and what they're doing on the network."
"The scalability needs improvement, it's not scalable at this time."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"The dashboard and monitoring features could be improved."
"Would benefit from aggregations if a particular server goes down."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"The solution is quite expensive."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The scalability can be improved."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
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Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Nagios Core is rated 8.0, while New Relic is rated 8.6. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Nagios Core is most compared with Nagios XI, Zabbix, Icinga, Centreon and PRTG Network Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Nagios Core vs. New Relic report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.