We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The most valuable feature is the ability to manage the application flow."
"End-user Synthetics and monitoring are very good."
"The most valuable feature of New Relic is its ease of use."
"We like the performance of the product."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The stability is very good for Sentry and in general works well."
"The product performs well."
"It's a great visibility tool for the developer team."
"Great for capturing application performance metrics and error logs."
"The most valuable feature we have found with Sentry is the security that it provides."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Its initial setup process is relatively straightforward."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The scalability can be improved."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The solution must provide better support for Azure Web Apps service."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"I would like to see a role registration feature added."
"I would like to have alert policies and alert conditions enhanced in the next release."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The settings for an administrator are complex."
"It would be nice if the product provided a map showing the users’ geographic location."
"Its debugging feature needs to be faster."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The log centralization and analysis could be improved in Sentry."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.