We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
"It's easy to use and used to be a very good solution."
"We have found the reports to be most valuable."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"Stability-wise, it is a good product, and I rate it a ten out of ten."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"I found the offline scanning to be particularly useful."
"The EDR and reports were helpful in improving our organization."
"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution is not stable."
"ZTNA can improve latency."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team."
"We have found that this product is a bit heavy on the endpoints."
"The tool needs to improve its dashboard so that all the products can be managed from a single console."
"The EDR feature is difficult to use and could be made more user-friendly."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
"The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."
"There is room for improvement in next-gen attacks protection."
"I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."
"The pricing could be more reasonable."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"The local technical support is very poor, but the support from headquarters is very nice."
"There is room for improvement in the support and service team."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"This product should be cheaper."
"The solution would be more effective if there was a way to block automatically based on behavior."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. Trend Micro Apex One is rated 8.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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