We performed a comparison between Automox and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."At the moment, Autopilot is the most valuable feature."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It's normally able to meet 100% expectations of our customers."
"It works pretty well for us."
"There has been a noticeable increase in productivity for both my organization and clients."
"The solution has reduced the risk of security breaches by 30%."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"It's really easy to access."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The fact that it's just one product that can patch multiple operating systems is really great."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Its flexibility is most valuable."
"It's easy to deploy agents to endpoints."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"It's a scalable product."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"In an upcoming release, I would like to see some kind of analytics report."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"The stability has come a long way from what it was like when it started and now it's really good."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"They need to improve the automation features."
"We need better reporting options."
"I wish the inventory would have its own pane without having to do it as a search."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"For Windows, we have a reset option. We'd that option available for Mac."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
Automox is ranked 16th in Enterprise Mobility Management (EMM) with 10 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Automox is rated 8.8, while Jamf Pro is rated 9.6. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Automox is most compared with BigFix, Microsoft Configuration Manager, Tanium, NinjaOne and Microsoft Windows Server Update Services, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Microsoft 365 Business.
See our list of best Enterprise Mobility Management (EMM) vendors.
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