We performed a comparison between AWS Step Functions and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's Amazon, it's scalable."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"What I like the most about Amazon Step Functions is how easy it is to use."
"The number of historical events is great."
"The integration capability is easy, whereas building state machines is tricky."
"The solution is stable...The solution is easy to scale."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"One can rate all the calls and that is a good feature."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"The solution has very helpful technical support."
"The case management is great."
"It is a stable solution...It is a scalable solution."
"The user interface and the ease of developing the workflow for an application are valuable features."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The pricing of the solution can be improved."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The price and support are areas with shortcomings where the solution needs to improve."
"The solution's data size limit can be improved."
"It is hard to coordinate the declaratory language."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"Its implementation in the public sector was a bit complex."
"Pega's technical support could be better."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"The unit testing needs to improve, as well as the user interface."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"UI needs improvement."
"The cost of licensing could be improved."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 9 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. AWS Step Functions is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". AWS Step Functions is most compared with Camunda, IBM BPM, Oracle BPM, Apache Airflow and IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian and IBM BPM. See our AWS Step Functions vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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