We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users show a greater preference for Camunda Platform, as Pega BPM is less stable, intuitive, and might have a less effective support team.
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable."
"The solution is useful for small projects."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"Using the BPMN helps us to have a common shared communication language when discussing processes."
"The product is stable."
"Pricing is a little on the high side."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The interface is quite simple and easy to use, even for beginners."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The robotic process automation has increased the confidence of business users."
"The solution has very helpful technical support."
"The solution is operating well overall."
"It's a good tool for workflow automation."
"Documentation can be improved."
"Initial setup can be quite complex."
"In the future, I would like to see better transactional integrity."
"It would be better if the tool were made less reliant on Java."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"The latency of API could be decreased."
"Process interfaces between diagrams could be improved."
"Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"The initial setup takes time."
"The UI part needs improvement."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The solution could be more scalable."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
Camunda is ranked 1st in Business Process Management (BPM) with 71 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Camunda is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Camunda is most compared with Apache Airflow, Bizagi, IBM BPM, Appian and Bonita, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft Power Apps and OutSystems. See our Camunda vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.