We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
"The flexibility is great."
"Camunda Platform has a very good interface for workflow and business process design."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"It is simple to use. The user experience is very good."
"The solution is good for data models."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"Its flexibility stands out as the most valuable feature."
"You can capture all the contacts that relate to an account or business, including personal details."
"Salesforce Sales Cloud is a stable solution."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"It has custom fields and custom reports which can align to our business objectives and marketing focus."
"It is a good platform that shows consolidation of information for our customer base."
"This product is lightweight."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"The most valuable features are the reporting and the custom codes."
"The initial setup can be complex for business users."
"They could provide more documentation regarding the integration of different programming languages."
"The product must provide more videos and training materials."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"Without a proper frontend, the business cannot effectively use the platform."
"Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."
"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."
"Especially when you use the open-source version, there are issues with performance."
"Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along."
"The solution's design could be improved."
"I would like if Sales Cloud had the flexibility to create or edit the forms used to submit requests. Right now, they're fixed, and users can't edit them. Only administrators have editing privileges, so it takes too long to make changes."
"The solution is secure. However, they could always improve on security."
"With the solution being very vast, they need to prioritize features."
"Salesforce Sales Cloud could improve by allowing some customization of the processes with coding to avoid the problem of memory. When we use only flows in the process, which can become large flows, they are more complicated to debug and also for maintenance. It's better to invoke some Apex classes to make the process better."
"In the next release, I would like to see more integration."
"It could have a more user-friendly interface."
Camunda is ranked 2nd in Business Process Design with 71 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 101 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
