We performed a comparison between Cisco Secure Endpoint and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"It is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Impressive detection capabilities"
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The most valuable feature of the solution is its technical support."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"It is a very stable program."
"The product itself is pretty reliable. The security features that it has make it reliable."
"The solution's integration capabilities are excellent. It's one of the best features."
"Its most valuable features are its scalability and advanced threat protection for customers."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The most valuable feature of CylancePROTECT is the support."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"I like the AI and mathematical components that they use."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The solution is not user-friendly."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"Intelligence aspects need improvement"
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR can be improved by providing more detailed reporting."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"This product has issues with the number of false positives that it reports."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The product does not provide options like tunnel creation or virtual appliances."
"The user interface is dull."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The security scripting needs improvement. It needs deeper security for scripting."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The initial deployment was quite complicated."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution needs better dashboards that are easier to use."
Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 45 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews. Cisco Secure Endpoint is rated 8.6, while CylancePROTECT is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and SentinelOne Singularity Complete, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security. See our Cisco Secure Endpoint vs. CylancePROTECT report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.