We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and GoToAssist based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Stable product with straightforward setup."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"Citrix Virtual Apps and Desktops is a stable solution."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
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"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"The product advances really fast. For some customers, we need better backwards compatibility."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"Tech support can be slow if you do not receive help from the US representatives."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"The speed and connectivity of Citrix DaaS could be improved."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"The monitoring and management is in need of improvement."
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"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
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Earn 20 points
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while GoToAssist is ranked 25th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while GoToAssist is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, Microsoft Remote Desktop Services and LogMeIn Pro.
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