We performed a comparison between CylancePROTECT and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"It is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"A user can continue to add endpoints and the solution will continue to perform well."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The most functional item that we use is the process to turn off the false flags that it causes."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The most valuable feature is Data Loss Prevention (DLP)."
"Technical support was perfect."
"I use this solution for data blocking, software protection, and frame protection."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Able to quarantine any malware."
"It helps us quickly address potential issues and provides us with valuable insights."
"It can be managed from the cloud."
"The initial setup is very straightforward."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not stable."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The security scripting needs improvement. It needs deeper security for scripting."
"The solution should implement AI in the product."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"It is hard to manage."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The cost is very high and it should be lower to be more competitive."
"The endpoint protection could always be stronger."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Notifications are not very good with Trend Micro."
"Could include additional features such as an intrusion prevention system."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CylancePROTECT is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our CylancePROTECT vs. Trend Micro ServerProtect report.
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