We performed a comparison between Cynet and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Customers generally think Cynet is affordable and a good value for its features. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"It is stable and scalable."
"Impressive detection capabilities"
"The stability is very good."
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"We are using almost all of the features and we find it quite good overall."
"The most valuable feature is the monitored support behind it."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"I like that it is possible to use the solution to check more information about the users' devices."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"The product has valuable front-end features."
"Easy to use solution."
"Helps to protect our organization from known attacks."
"I find it is the most reliable solution on the market."
"Some important features that are included are the built-in firewall and device control."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The solution, especially in older versions, is quite stable."
"The solution's application control feature is very, very powerful."
"SEP, the entire suite of components, provides good endpoint protection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"ZTNA can improve latency."
"The dashboard isn't easy to access and manage."
"The support needs improvement."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"Cynet fails to deploy the same technology in mobile devices."
"I'd like to see more data loss prevention within the product."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"There is room for improvement in terms of support. The support should be faster to respond."
"In future releases, I would like to see cloud security aspects included."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"Future releases should ideally be cheaper."
"It should support the next-generation IPS. Currently, it supports only IPS."
"It would be nice to see more antivirus features for USB control."
"I would like to see fileless attack protection."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
Cynet is ranked 16th in Endpoint Protection Platform (EPP) with 35 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Cynet is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Check Point Harmony Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Cynet vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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