We performed a comparison between ESET Endpoint Protection Platform and Huntress based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The stability is very good."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The most valuable feature of this solution is the protection itself, which works well for us."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"It has a clean and clear interface."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The pricing is good."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"I have found it valuable that this solution is always there and always armed."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"They should have better support for different languages and auto-upgrading."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"The solution could improve by having higher-level security and reporting."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The solution's UI is an area with certain shortcomings that need improvement."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews. ESET Endpoint Protection Platform is rated 8.2, while Huntress is rated 9.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and ThreatLocker Protect. See our ESET Endpoint Protection Platform vs. Huntress report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Anti-Malware Tools vendors.
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