We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"It is stable and scalable."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"Technical support has been very good. They're quick to respond to any problems."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"This solution blocks the brand new malware threats."
"The stability is good."
"The most valuable feature is the automated updating feature."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"I like the intrusion prevention and Sonar features."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"Offers good antivirus and local firewall."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"The solution, especially in older versions, is quite stable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"When users renew licenses, they should offer a discount."
"There are some complexities if you want to manipulate the software."
"The product’s AI implementation feature could be better for learning user behavior."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"Everything has some kind of room for improvement."
"They should have better support for different languages and auto-upgrading."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"The device can be outdated. More enhancement of network and discovery would help already great features."
"Future releases should ideally be cheaper."
"Since the division of the company, we have experienced a lack of support."
"I think the CPU dependence should be enhanced."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and HP Wolf Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.