We performed a comparison between ExtraHop Reveal(x) for IT Operations and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It has prevented failures from occurring in our production environment."
"They have baseline level alerting."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The Wi-Fi side needs improvement."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The price needs improvement."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"Compared to their competitors, they are missing some features at the moment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The scalability can be improved."
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ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while New Relic is rated 8.6. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and LiveAction LiveNX, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our ExtraHop Reveal(x) for IT Operations vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Operations Analytics vendors.
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