We performed a comparison between GoToMyPC and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The installation is almost instant."
"The technical support is good."
"The solution is very quick to set up."
"The product is quite stable. The performance is good."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"It is quite simple to set up."
"From my perspective, the most important is the login."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The product is easy to install."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The security could improve in TeamViewer."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. GoToMyPC is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMyPC is most compared with Microsoft Remote Desktop Services, GoToAssist, VNC Connect, LogMeIn Pro and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business. See our GoToMyPC vs. TeamViewer report.
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