Intercept X Endpoint vs Symantec Endpoint Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 23, 2023

We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.

  • Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.

  • Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.

  • Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.

  • ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.

Conclusion: Based on the customer feedback, it can be concluded that Intercept X Endpoint is the preferred choice over Symantec Endpoint Security. This is due to its faster and easier setup process, effective protection against ransomware attacks, reasonable pricing, and positive customer service and support. Intercept X Endpoint is appreciated for its simplicity, high detection rate, and efficient threat prevention, making it a comprehensive antivirus solution with valuable features. In comparison, Symantec Endpoint Security has its own advantages and disadvantages, but Intercept X Endpoint offers a more streamlined and efficient experience for users.
To learn more, read our detailed Intercept X Endpoint vs. Symantec Endpoint Security Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Q&A Highlights
Question: Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
Answer: I would recommend going with Sophos Intercept X Advance. Additionally if you invest in Sophos XG/XGS Firewall, you can avail the benfit of Sophos Synchronized Security wherein the Firewall and Intercept X Advanced share the threat intelligence and provide a comprehensive cover with single window management using Sophos Central.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"NGAV and EDR features are outstanding.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The setup is pretty simple.""The product detects and blocks threats and is more proactive than firewalls.""The product's initial setup phase is very easy.""The most valuable feature is the analysis, because of the beta structure.""The stability is very good.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."

More Fortinet FortiEDR Pros →

"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key.""It is a very scalable solution.""The most valuable feature of the solution is that it is less hash-based than competitors.""The base product and the anti-malware feature are most valuable.""The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good.""Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.""I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat.""Sophos Intercept X is easy to install and has a lower price than similar solutions."

More Intercept X Endpoint Pros →

"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects.""The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background.""It is very easy to use and keeps us secure.""With Symantec, I always know this tool will be reliable and with the latest protection.""We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them.""I find it is the most reliable solution on the market.""Its ease of use in deploying it and regular updates are most valuable.""I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."

More Symantec Endpoint Security Pros →

Cons
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""The only minor concern is occasional interference with desired programs.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.""FortiEDR can be improved by providing more detailed reporting.""The dashboard isn't easy to access and manage."

More Fortinet FortiEDR Cons →

"They don't have the full stack of offerings as compared to the other competitive products that we see.""Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others.""Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond.""The product’s DDoS and AI features must be improved.""The detection and the AI capabilities should be improved upon.""The price of this solution can be improved.""There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device.""Deployment on cloud needs to be carried out manually."

More Intercept X Endpoint Cons →

"There is a lack of reporting and alerts.""I think the CPU dependence should be enhanced.""The artificial intelligence of Symantec End-User Endpoint Security could be better.""If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good.""It could use more feature parity between what is offered with their on-prem console as well as their hosted console.""Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers.""This solution is resource-heavy.""The reporting function needs to be more user friendly in general."

More Symantec Endpoint Security Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We renew the license for one year at $10,000."
  • "The price is pretty good."
  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • More Intercept X Endpoint Pricing and Cost Advice →

  • "I’d say SEP deserves the money."
  • "Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
  • "What we have paid for this product is good value for the work and the services that they are providing to us."
  • "Licensing is per user. Therefore, it makes it easy to do licensing."
  • "It is the better product, even if it is a little on the higher side."
  • "It's not cheap."
  • "Pricing and licensing are important to us when choosing a product."
  • "Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
  • More Symantec Endpoint Security Pricing and Cost Advice →

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    Answers from the Community
    Udhayakumar Murugan
    Eric Rise - PeerSpot reviewerEric Rise
    Real User

    Having used both I'd go with something other than either of these two solutions. 


    Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines. 


    If these are your only two choices, then go with Sophos as it's a MUCH better product.

    MikeAng - PeerSpot reviewerMikeAng
    User

    If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.  

    Mostafa - PeerSpot reviewerMostafa (System Administrator at Suez Canal Insurance)
    Real User

    @Udhayakumar Murugan,


    First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you. 


    And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint. 


    My advice to you: FortiGate firewall and Kaspersky endpoint.

    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800.
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sophos Intercept X
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.

    Harness the Power of a Deep Learning Neural Network

    Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.

    Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.

    Stop Ransomware in Its Tracks

    Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

    Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.

    Intelligent Endpoint Detection and Response (EDR)

    The first EDR designed for security analysts and IT administrators

    Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.

    • The strongest protection combined with powerful EDR
    • Add expertise, not headcount
    • Built for IT operations and threat hunting

    Extended Detection and Response (XDR)


    Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.

    • Cross reference indicators of comprise from multiple data sources to quickly identify, pinpoint and neutralize a threat
    • Use ATP and IPS events from the firewall to investigate suspect hosts and identify unprotected devices across your estate
    • Understand office network issues and which application is causing them
    • Identify unmanaged, guest and IoT devices across your organization’s environment

    Managed Detection and Response

    • Threat Hunting - Proactive 24/7 hunting by our elite team of threat analysts. Determine the potential impact and context of threats to your business.
    • Response - Initiates actions to remotely disrupt, contain, and neutralize threats on your behalf to stop even the most sophisticated threats
    • Continuous Improvement - Get actionable advice for addressing the root cause of recurring incidents to stop them for occurring again

    Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

    The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Flexible Systems
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm15%
    Manufacturing Company15%
    Computer Software Company13%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Construction Company6%
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company8%
    University5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business52%
    Midsize Enterprise15%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business62%
    Midsize Enterprise17%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    Buyer's Guide
    Intercept X Endpoint vs. Symantec Endpoint Security
    May 2024
    Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Security and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Wazuh, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Symantec Endpoint Security report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.