We performed a comparison between Nagios XI and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Script Module in Nagios is really easy to use and is really cost efficient."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios XI helped me to draw the network and check for system failures."
"An excellent solution that is easy and intuitive to implement."
"Nagios XI is a simple monitoring tool with performance management."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"I can monitor a phone on a desk to very big servers of any company."
"Alerts and episodes are valuable to me."
"The solution is easy to scale."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The root cause analysis is very helpful for us."
"Our mean time to detect is down to five minutes."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The product does not have SAP monitoring."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The installation and monitoring need improvement."
"The reporting structure could be more streamlined."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"It would be good if an interface was included in the next release."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"Quality-of-life features have room for improvement."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
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Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews while Splunk ITSI (IT Service Intelligence) is ranked 4th in IT Alerting and Incident Management with 30 reviews. Nagios XI is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Grafana, Splunk APM and BMC TrueSight Operations Management. See our Nagios XI vs. Splunk ITSI (IT Service Intelligence) report.
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