We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It's easy to use."
"I like the historical reporting of observer metrics."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The stability has been great."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It could use some system enhancements, such as better dashboards."
"The price could be improved."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"It would be a much better product if Microsoft provided management packs with the product."
OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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