We performed a comparison between Oracle ATG and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The user interface can be customized."
"Hybris offers a platform designed for speed."
"The tool has good performance."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"The learning curve is high."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The support team should improve the response time."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The stack needs to be improved; they need to start using more new technologies."
"Hybris is not currently using microservices."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Oracle ATG is rated 8.2, while SAP Commerce Cloud is rated 8.0. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Oracle ATG is most compared with Oracle Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce, Shopify and Salesforce Sales Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, HCL Digital Commerce and Oracle Commerce Cloud. See our Oracle ATG vs. SAP Commerce Cloud report.
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