We performed a comparison between Oracle E-Business Suite and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a scalable product."
"Financial reconciliation and reporting."
"The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
"Their great technical support is one of the most valuable features."
"Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"Oracle's technical support is better than others."
"The solution's UI is good. Also, it is very easy to use."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It is much easier to use and the customer service is better than our previous solution."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"The EBS Design to some extent is still monolithic."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"A downside of Oracle E-Business Suite is its interface because it's less user-friendly than the latest cloud solutions. As an organization, Oracle now has more interest in cloud applications, so nowadays, it doesn't focus much on Oracle E-Business Suite, an on-premises solution, so this is another downside."
"Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates."
"We need more user-friendly fast formulas for all HRMS modules."
"There are always some bugs and missing patches."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The tool needs improvement on the configuration side."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"UKG could be a little more flexible in some areas."
Oracle E-Business Suite is ranked 5th in Benefits Administration with 141 reviews while UKG is ranked 6th in Benefits Administration with 119 reviews. Oracle E-Business Suite is rated 7.8, while UKG is rated 8.0. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle E-Business Suite is most compared with SAP S/4HANA, SAP ERP, Oracle HCM Cloud, NetSuite ERP and PeopleSoft, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Dayforce HCM. See our Oracle E-Business Suite vs. UKG report.
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