We performed a comparison between Pega BPM and webMethods Integration Server based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The solution is able to support the size and scale required."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The most valuable feature is the situational layer cake."
"The solution is operating well overall."
"Broker and UM are the best features."
"It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine)."
"Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server."
"We needed a tool that was able to orchestrate and help us configure our APIs so that we could maintain and see the heartbeat, traffic, trends, etc."
"I would say the core Web-based integrations work the best. They are the most efficient and robust implementations one can do with webMethods."
"We have a reusable code that we can replicate for any new interfaces."
"The most valuable feature of the webMethods Integration Server is the built-in monitoring, auditing, RETS, and SOAP services."
"The messaging part is the most valuable feature."
"UI needs improvement."
"This is an expensive solution."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"There is a scarcity of resources who have worked with this solution before."
"The solution would benefit from more integration capabilities."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"This product has too many gaps. You find them after update installations. This should be covered by automatic testing."
"It could be more user-friendly."
"The market webMethods Integration Server falls under is a very crowded market, so for the product to stand out, Software AG would need to get traction in the open source community by releasing a new version or a base version and open source it, so people can create new custom components and add it to the portfolio."
"The Software AG Designer could be more memory-efficient or CPU-efficient so that we can use it with middle-spec hardware."
"Upgrades are complex. They typically take about five months from start to finish. There are many packages that plug into webMethods Integration Server, which is the central point for a vast majority of the transactions at my organization. Anytime we are upgrading that, there are complexities within each component that we must understand. That makes any upgrade very cumbersome and complicated. That has been my experience at this company. Because there are many different business units that we are touching, there are so many different components that we are touching. The amount of READMEs that you have to go through takes some time."
"Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area."
"The stability of the various modules of the product suite have been a bit of a concern lately. Though their support team is always easy to reach out to, I would prefer it not come to that."
"webMethods Integration Server needs to add more adapters."
More webMethods Integration Server Pricing and Cost Advice →
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. Pega BPM is rated 8.2, while webMethods Integration Server is rated 8.0. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi iPaaS. See our Pega BPM vs. webMethods Integration Server report.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.