Pega BPM vs webMethods Integration Server comparison

Cancel
You must select at least 2 products to compare!
Pega Logo
8,500 views|6,431 comparisons
90% willing to recommend
Software AG Logo
3,275 views|2,259 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and webMethods Integration Server based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. webMethods Integration Server Report (Updated: March 2020).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.""The solution is able to support the size and scale required.""While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.""The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.""There are a lot of frameworks in the product. I use Pega PRPC the most.""In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.""The most valuable feature is the situational layer cake.""The solution is operating well overall."

More Pega BPM Pros →

"​Broker and UM are the best features.""It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine).""Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server.""We needed a tool that was able to orchestrate and help us configure our APIs so that we could maintain and see the heartbeat, traffic, trends, etc.""I would say the core Web-based integrations work the best. They are the most efficient and robust implementations one can do with webMethods.""We have a reusable code that we can replicate for any new interfaces.""The most valuable feature of the webMethods Integration Server is the built-in monitoring, auditing, RETS, and SOAP services.""The messaging part is the most valuable feature."

More webMethods Integration Server Pros →

Cons
"UI needs improvement.""This is an expensive solution.""Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful.""In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals.""I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""There is a scarcity of resources who have worked with this solution before.""The solution would benefit from more integration capabilities.""From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

More Pega BPM Cons →

"This product has too many gaps. You find them after update installations. This should be covered by automatic testing.""It could be more user-friendly.""The market webMethods Integration Server falls under is a very crowded market, so for the product to stand out, Software AG would need to get traction in the open source community by releasing a new version or a base version and open source it, so people can create new custom components and add it to the portfolio.""The Software AG Designer could be more memory-efficient or CPU-efficient so that we can use it with middle-spec hardware.""Upgrades are complex. They typically take about five months from start to finish. There are many packages that plug into webMethods Integration Server, which is the central point for a vast majority of the transactions at my organization. Anytime we are upgrading that, there are complexities within each component that we must understand. That makes any upgrade very cumbersome and complicated. That has been my experience at this company. Because there are many different business units that we are touching, there are so many different components that we are touching. The amount of READMEs that you have to go through takes some time.""Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area.""The stability of the various modules of the product suite have been a bit of a concern lately. Though their support team is always easy to reach out to, I would prefer it not come to that.""webMethods Integration Server needs to add more adapters."

More webMethods Integration Server Cons →

Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Initialy good pricing and good, if it comes to Enterprise license agreements."
  • "It is worth the cost."
  • "Always plan five years ahead and don’t jeopardize the quality of your project by dropping items from the bill of materials."
  • "Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client."
  • "Some of the licensing is "component-ized," which is confusing to new users/customers."
  • "It is expensive, but we reached a good agreement with the company. It is still a little bit expensive, but we got a better deal than the previous one."
  • "The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product."
  • "The vendor is flexible with respect to pricing."
  • More webMethods Integration Server Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:The synchronous and asynchronous messaging system the solution provides is very good.
    Top Answer:Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area. It's very good as a standalone integration server, but it has to come up… more »
    Ranking
    Views
    8,500
    Comparisons
    6,431
    Reviews
    22
    Average Words per Review
    504
    Rating
    8.2
    Views
    3,275
    Comparisons
    2,259
    Reviews
    19
    Average Words per Review
    646
    Rating
    7.9
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    webMethods Integration Server is widely considered to be the best integration server available in the marketplace today. The solution can help users integrate everything and anything.

    webMethods Integration Server allows organizations to display and integrate existing and new business activities. The solution offers components that help users create, test, and install new services. webMethods Integration Server can automate, organize, and construct various gathered services and traditional legacy systems into productive value-added processes. webMethods Integration Server works as a secure platform for distributing and running services. The solution obtains and translates user requests, recognizes and records the requested service, translates and moves the data in the necessary format, receives the information back, and returns the information to the user in the appropriate original format. webMethods is the primary solution used by enterprise organizations for integrating functional coordination with application servers, custom applications, and databases. webMethods makes it easy for enterprise organizations to share electronic documents seamlessly.

    Users have several options to audit webMethods Integration Server processes using some of the component metrics below:

    • Adapters: Using the SOA extension for webMethods, users can easily monitor the performance of every adapter users have deployed. Available metrics include Adapter Services, Adapter Connection Pools, and Adapter Notifications nodes.

    • Business Processes: A business process is a process that uses a specific set of rules to perform tasks in a prescribed order. Many business processes depend on the successful integration of numerous systems, involving many people in varying roles. With the SOA extension for webMethods, users can easily monitor that workflow, ensuring that processes are being performed as defined.

    • Java Services: This includes services created in Java or in languages coordinated with Java.

    • WebServices: This includes services regarding webserver endpoints and performance.

    • XSLT Services: This service will allow users to transform XML data into other formats and includes the transformation to other services.

    • Thread Pools: This metric uses threads to conduct services, gather documents from the webMethods Broker, and initiate triggers. Documents can be published locally on the server or to the broker that will send the document out. A JMS trigger receives inbound messages and then processes those messages accordingly.

    Reviews from Real Users:

    “There are a few things about this product that we definitely like. It is very robust. If you build it nicely, you can't go wrong with it. It's rock solid. The development is very fast. If you know what you're doing, you can develop something very easy and very fast.” - Rohit S., Integration Lead at a wellness & fitness company

    “One of the most important features is that it gives you the possibility to do low-level integration. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. When clients come to me with any problem, in about 99% of cases, I say, "Yes, it is feasible to do through webMethods." It has reached such a level of flexibility and maturity. Most of the things are available out of the box, and even if something is not available out of the box, we can customize it and deliver it for a client's requirements.” - Sushant D., IT specialist at Accenture

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux, GTA, CosmosDirekt
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company30%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company8%
    Government6%
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company18%
    Financial Services Firm10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company10%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business7%
    Midsize Enterprise16%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Pega BPM vs. webMethods Integration Server
    March 2020
    Find out what your peers are saying about Pega BPM vs. webMethods Integration Server and other solutions. Updated: March 2020.
    772,649 professionals have used our research since 2012.

    Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. Pega BPM is rated 8.2, while webMethods Integration Server is rated 8.0. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi iPaaS. See our Pega BPM vs. webMethods Integration Server report.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.