We performed a comparison between Pega BPM and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of the solution is the various workflows."
"Pricing is a little on the high side."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The solution has very helpful technical support."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"It is very easy to build applications on the product."
"The product’s MIS feature is very valuable to us."
"I just like the simplicity of it."
"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."
"It is a very, very scalable tool."
"Zoho Creator can be integrated with other platforms easily."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"Can access information from other Zoho packages and you can write custom scripts."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"The solution would benefit from more integration capabilities."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"There is a scarcity of resources who have worked with this solution before."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"The solution's pricing model or licensing model could be a little better."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"Zoho Creator's UX design needs to be improved."
"The platform's technical support services need improvement."
"The UI must be improved."
"The user interface and the user experience should be improved."
"We are looking for a single portal across all Zoho apps."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"The product needs to improve stability and scalability. We faced issues with bugs."
Pega BPM is ranked 7th in Rapid Application Development Software with 57 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 19 reviews. Pega BPM is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Salesforce Platform. See our Pega BPM vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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