We performed a comparison between Quest KACE Systems Management and SolarWinds Network Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The technical support of Microsoft Intune is good."
"Fortunately, now everything is streamlined into a single, unified platform."
"The initial setup is not complex."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It's easy to manage and easy to configure."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"I am impressed by the service desk ticketing and asset management."
"There is ease of use, and its pricing was a driving factor."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"What's nice with NCM is you can set up policies that you can then check against the configs to ensure that your device configs adhere to a baseline or standard that you've set in place."
"The installation is straightforward."
"We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
"It is a stable solution."
"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"Technical support is not that great."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"There are a couple of issues with stability."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The Mac integration has room for improvement."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"Easier integration would be beneficial."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"It could be designed a little bit more intuitively in terms of administration."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page."
"Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."
"Improvements are needed in the automatic network mapping function."
"I would like to see more integration tools. Something like dialysis, for example."
"The solution could have better integration."
"The Network Configuration Manager needs to improve the access control list compliance."
"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while SolarWinds Network Configuration Manager is ranked 11th in Configuration Management with 22 reviews. Quest KACE Systems Management is rated 8.8, while SolarWinds Network Configuration Manager is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of SolarWinds Network Configuration Manager writes "Streamlines network configuration and compliance processes through its centralized dashboard, although its compatibility with multi-vendor devices may present limitations". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox, whereas SolarWinds Network Configuration Manager is most compared with Cisco DNA Center, Cisco Prime, Red Hat Ansible Automation Platform, OpenText Network Node Manager i and DataMiner. See our Quest KACE Systems Management vs. SolarWinds Network Configuration Manager report.
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